Legal

Licence agreement

The agreement you accept when you install LuLuMate.

LULUMATE END USER LICENCE AGREEMENT
Version 1.0 — 1 October 2026

This agreement is between you and GlobiCom Ltd, Auckland, New Zealand ("we", "us"),
the maker of LuLuMate. It covers the LuLuMate software: the program on your unit, its
installer, updates, and the documentation that comes with it (together, "LuLuMate").
By typing "yes" when you install LuLuMate, or by using it, you agree to this agreement.
If you don't agree, don't install or use LuLuMate.

1. YOUR LICENCE
   1.1 We grant you a personal, non-exclusive, non-transferable licence to install and
       use LuLuMate on one unit with one Mammotion mower for each licence you hold, for
       as long as this agreement lasts. LuLuMate is licensed, not sold.
   1.2 A licence is activated for one mower and one unit. You may move it to another
       mower or unit as allowed in your account on our website.
   1.3 A free trial licence runs for the trial period stated when you start it, on one
       mower, and ends automatically.
   1.4 Without an activated licence, LuLuMate runs in a limited mode with reduced
       features and use time.

2. WHAT YOU MAY NOT DO
   Except where the law expressly allows it despite this agreement, you may not:
   (a) copy LuLuMate, other than installing it as this agreement allows;
   (b) sell, rent, lend, share, publish, distribute or sublicense LuLuMate, or run it
       for other people as a service;
   (c) decompile, disassemble, reverse engineer, or try to obtain the source code of
       LuLuMate or any part of it;
   (d) modify LuLuMate, or make works based on it;
   (e) remove, bypass, disable or interfere with licence activation, limited mode, the
       trial period, update checks or any other protection in LuLuMate;
   (f) remove or change any notices in LuLuMate.

3. OWNERSHIP
   LuLuMate, including its code, design, text and images, belongs to us and our
   licensors and is protected by copyright and other laws. All rights not expressly
   granted to you are reserved.

4. UPDATES AND SUPPORT
   During your updates and support period LuLuMate can download and install new
   versions; this agreement applies to them. After that period LuLuMate keeps working
   as it is. We may change or remove features in new versions.

5. INFORMATION LULUMATE SENDS
   To activate and check your licence, and to offer updates, your unit contacts our
   servers and sends your mower's name, a code identifying the unit's hardware, and
   the LuLuMate version. Our privacy policy on our website explains how we handle
   information. Your maps, camera pictures, settings and history stay on your unit.

6. MAMMOTION AND OTHER SERVICES
   LuLuMate is independent. It isn't made, endorsed or supported by Mammotion.
   "Mammotion" and "LUBA" are trademarks of their owners. LuLuMate works with your
   mower through Mammotion's services, using your own Mammotion account, and may stop
   working in part or in full if Mammotion changes them. Other services you choose to
   connect (for example a camera Ai service) have their own terms, which you are
   responsible for. LuLuMate uses third-party software components under their own
   licences; their notices are available from us on request.

7. SAFETY
   A robotic mower is a machine with sharp blades. Follow Mammotion's safety
   instructions, keep people and animals away while it operates, and supervise any
   feature that moves the mower, including driving by hand, spot mowing and Ai
   recovery. LuLuMate is designed to stop moves when the mower's safety sensors trip,
   but it doesn't replace your care, and you remain responsible for using the mower
   safely.

8. WARRANTY
   8.1 If you acquire LuLuMate as a consumer, you have rights under the Consumer
       Guarantees Act 1993 and the Fair Trading Act 1986 (or equivalent laws where you
       live) that nothing in this agreement limits.
   8.2 Otherwise, and to the extent the law allows, LuLuMate is provided "as is" and
       we give no other warranties, whether express or implied, including that it
       will be error-free or work without interruption.
   8.3 If you acquire LuLuMate for the purposes of a business, the Consumer Guarantees
       Act 1993 does not apply, and the parties agree it is fair and reasonable that
       this is so.

9. LIABILITY
   To the extent the law allows, we are not liable for any indirect or consequential
   loss, loss of data, or damage caused by changes to Mammotion's products or
   services, and our total liability to you under or in connection with this
   agreement is limited to the amount you paid for the licence concerned. This does
   not limit liability that cannot be limited by law.

10. ENDING THIS AGREEMENT
    This agreement lasts until it ends. It ends automatically if you break it, and a
    licence may be cancelled if it is misused. When it ends you must stop using
    LuLuMate and delete it from your units. Sections 2, 3, 8 and 9 continue after it
    ends.

11. GENERAL
    This agreement, together with the terms of sale that applied when you bought
    LuLuMate, is the whole agreement between us about LuLuMate. If part of it is
    unenforceable, the rest still applies. It is governed by the laws of New Zealand,
    and the courts of New Zealand have jurisdiction.

Questions: info@lulumate.nz